Should you buy a warranty solution service contract? (2021)
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Review of the warranty solutions
According to our opinion:
If you are offered a Warranty Solutions vehicle service contract with a dealer, we recommend skipping the coverage and opting for a plan from a more reputable provider.
Over 40 years of experience in the industry
A + rating from the Better Business Bureau (BBB)
Covered repairs can be performed at dealerships or licensed repair facilities
Plans are transferable if you sell your vehicle before your coverage expires
Plans are only sold through dealers
Mixed customer reviews regarding service and unjustified rejection of claims
A Warranty Solutions vehicle service contract can help drivers have peace of mind on the road knowing that their finances are protected in the event of a mechanical failure. But is Warranty Solutions the best advanced service provider for you?
When looking for a worthwhile extended auto warranty, it’s important to consider plan options, costs, customer ratings, and a supplier’s overall reputation. In this test, we see how Warranty Solutions performs in each of these categories.
If you’re not sure if Warranty Solutions has the right coverage for you, we also recommend some of the industries best extended car warranty Providers who may better meet your vehicle protection needs. Compare offers from the leading extended warranty providers below.
Warranty Solutions Extended Warranty: What You Need To Know
Warranty Solutions has provided extended vehicle warranties to customers in the United States since 1980. The company’s decades of experience are a good sign of its reliability, as is the BBB’s A + rating.
In addition to automotive warranty products, Warranty Solutions sells insurance under the Heritage Indemnity Company name. Heritage has a B + financial strength rating from AM Best, indicating that the company has a solid ability to pay customer claims.
Warranty solutions Extended warranty for cars
Warranty Solutions offers customers several advanced auto warranty plans to choose from. Here is a breakdown of each level of coverage:
|Guarantee solution plan||What it covers|
|5 Stars||This comprehensive plan covers nearly all parts of new and used vehicles and provides bumper to bumper protection.|
|4 stars||This plan covers the main components of new and used vehicles, including the engine, transmission, transfer case (automatic and manual), drive axles, front and rear suspension, steering, brakes, fuel system, and more.|
|4 star plus||This plan offers the same coverage as the 4-star plan, plus coverage for body hardware, accessories, high-tech parts, and more.|
|3 stars||This is a used vehicle powertrain coverage plan that protects the engine, transmission, transfer case, drive axles, hybrid and electric vehicle components, and seals and seals.|
|3 star plus||This includes the same components as the 3-star plan and offers additional protection for the front suspension, steering, interior climate and comfort systems, fuel system, engine cooling system, brakes and much more.|
|Star cool||This plan is available for new and used vehicles and includes components of the cooling system such as air conditioning and radiators.|
|Star fuel||This plan is available for new and used vehicles and includes injectors and pumps as well as specialty items such as spark plug cables, pre- and emissions canisters and your gas c.|
|5 stars Wr||This plan is available for new and used vehicles and covers all factory installed mechanical and electrical parts except those expressly excluded in the contract.|
|Select mileage||This plan provides powertrain coverage of up to 175,000 miles for cars up to 15 model years.|
|Limited Lifetime Warranty||This is another option to cover the drivetrain, which includes your car’s engine, transmission, and drive axle, as well as gaskets and washers as part of a covered repair.|
Warranty solutions Extended benefits of the vehicle warranty
All Warranty Solutions vehicle service contracts provide comprehensive roadside assistance that includes the following 24-hour roadside assistance services:
- tow away
- Flat tire change
- Lockout services
- Battery jump start
- Fluid and fuel supply
Customers also receive reimbursement for rental cars when their main vehicle is in the store, reimbursement for covered repairs, and reimbursement for meals and accommodation when they are far from home.
Warranty Solution Costs Extended Warranty
Warranty Solutions does not sell coverage directly to consumers. Instead, you will need to contact an authorized local dealer for a quote on a warranty solution contract. According to the supplier, warranties are only available at the time of purchasing a new vehicle.
Some factors that affect the cost of your warranty solutions are:
- Your location
- The plan you choose
- You choose the deductible
- The year, make, and model of the car you are buying
Guarantee solutions reviews
The ratings of Warranty Solutions are mixed. The company maintains a BBB A + rating, but customers appear largely unhappy with claims coverage and customer service. The highest customer rating on the BBB gives Warranty Solutions only 3.5 out of 5.0 stars.
Here are a few examples of what customers had to say on the Warranty Solutions BBB page:
“Read the fine print in the exclusions. I submitted a claim for an air conditioning compressor and related components that need to be replaced due to an internal compressor failure. If I had read the fine print I would have chosen not to get it [the 5 Star warranty plan] and used the cost of the policy ($ 2,492) to properly repair the system. “ – Derrill W.
“Two thousand dollars and [Warranty Solutions] denied all three claims. Don’t waste your money. Terrible customer service. Like all insurance companies, they are a money-making business. “ – Mike M.
How do warranty solutions with extended warranties work?
You can purchase a warranty solution for the car from Warranty Solutions through an authorized local dealer. As mentioned earlier, you can only purchase the Warranty Solutions warranty at the time of purchasing your vehicle. If you’ve already driven your car from the parking lot, you need to consider another warranty provider.
If you break down and need to file a claim, take your vehicle to an approved repair facility or dealer. Your mechanic must contact Warranty Solutions customer service to make a claim. You may also be able to start the application process online.
Final Thoughts: Warranty Solutions Extended Warranty
Warranty Solutions has many plans to choose from, making it ideal for customers looking to choose the coverage they need. The more plan options, the easier it is to find one that fits your budget. However, Warranty Solutions is not sold directly to consumers, but through dealers, and you can only opt for coverage at the time of vehicle purchase.
Here is a snapshot of that Advantages and disadvantages of extended vehicle warranties from Warranty Solutions:
|Guarantee solutions advantages||Warranty solutions Cons|
|Over 40 years of experience in the industry||Plans are only sold through dealers|
|Plans are transferable if you sell your vehicle before your coverage expires||Mixed customer reviews regarding service and unjustified rejection of claims|
|A + rating from the BBB|
|Covered repairs can be performed at dealerships or licensed repair facilities|
Our top tips for an extended warranty
If you can no longer purchase an extended service contract for Warranty Solutions, you are out of luck. There are enough of reputable company for extended vehicle warranty who offer plans for older vehicles that can be purchased at any time.
We encourage you to start your coverage search by looking at our two top rated providers: Endurance and CARCHEX. We rated both providers in our review of the warranty industry with 5.0 out of 5.0 stars.
Endurance: Best overall
An Endurance Extended Warranty offers the best coverage on the market. It deserves its place at the top of our list of the best Extended Car Warranty providers, with six coverage options available and extensive benefits included with each plan.
Endurance can cover vehicles up to eight years or more than 200,000 miles, and coverage can be purchased at any time. The provider even has a special plan tailored to the special needs of older vehicles.
Find out more about this provider by reading our Checking the endurance guaranteeClick below for a free, personalized quote.
CARCHEX: Best for used cars
Due to its high registration restrictions and coverage conditions, CARCHEX offers the best extended car warranty for drivers of vehicles with higher mileage. The company has five warranty plans to choose from, and coverage can extend for up to 10 years or 250,000 miles.
CARCHEX is one of the most popular extended vehicle warranty providers in the country, working with well-known leading companies in the automotive industry such as Kelley Blue Book and CARFAX. Like Warranty Solutions, it also has an A + rating from BBB.
Find out more about coverage in our comprehensive CARCHEX evaluationClick below for a free risk-free quote.
Best for older vehicles
Top rated provider with unmatched customer service and affordable coverage